Privacy Policy

1. Who We Are

Inspection Atlas is a property inspection diagnostic service operated from Barcelona, Catalonia, Spain. We provide practical guidance to property managers and landlords to identify inspection failures and apply targeted cleaning protocols to pass tenant inspections. Our contact details are:

2. Data We Collect

We collect personal data only when you voluntarily provide it or when it is automatically collected through your use of our website. The types of data we may collect include:

• Contact Information: Name, email address, phone number, and property address when you submit inquiry forms, request guides, or contact us directly.
• Professional Details: Job title, company name, and property management experience if you provide this information in correspondence or forms.
• Technical Data: IP address, browser type, operating system, pages visited, time spent on pages, and referral source through standard web server logs and analytics tools.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to enhance your experience, remember preferences, and understand how you use our site.
• Communication Records: If you email us or use contact forms, we retain copies of your messages and our responses.

We do not collect payment card data directly on our website. If payment processing occurs in the future, it will be handled by a secure third-party payment processor, and we will not store your card details.

3. Legal Basis for Processing

Under GDPR and Spanish data protection law, we process your personal data on the following legal bases:

• Consent: When you voluntarily submit a form or contact us, you consent to the processing of your data to respond to your inquiry.
• Legitimate Interests: We process technical data and analytics to improve our website, understand user behaviour, and enhance our services.
• Contractual Necessity: If you engage our services, we process data necessary to fulfil that agreement.
• Legal Obligation: We may process data to comply with applicable laws and regulations.

4. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to your inquiries and provide information about our diagnostic guides and cleaning protocols.
• To send you relevant content, updates, or newsletters if you have opted in.
• To improve our website, user experience, and service offerings based on analytics and feedback.
• To monitor and prevent fraud, abuse, or security threats.
• To comply with legal obligations and enforce our terms of service.
• To communicate with you about changes to this policy or our services.

We will not use your data for purposes other than those listed above without obtaining your explicit consent first.

5. Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers (such as email hosting, analytics, or website hosting providers) who process data on our behalf under strict data processing agreements and confidentiality obligations.
• Legal Requirements: We may disclose data if required by law, court order, or government authority.
• Business Transfers: If Inspection Atlas is acquired or merged with another entity, your data may be transferred as part of that transaction. We will notify you of any such change.

All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies (such as web beacons and pixels) to:

• Remember your preferences and login information.
• Analyse website traffic and user behaviour through analytics tools.
• Improve website functionality and user experience.
• Deliver targeted content or communications.

Most browsers allow you to control cookies through settings. You can refuse cookies or delete them at any time, though this may affect your experience on our website. We do not use cookies to collect sensitive personal data without your consent.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law:

• Contact Inquiries: Retained for up to 3 years to respond to follow-up questions and maintain service records.
• Email Communications: Retained for up to 2 years unless you request deletion sooner.
• Technical/Analytics Data: Typically retained for up to 12 months.
• Legal or Compliance Records: Retained as long as required by applicable law.

Once the retention period expires, we securely delete or anonymise your data. If you request deletion, we will remove your data within 30 days unless legal obligations require us to retain it.

8. Your Rights

Under GDPR and Spanish data protection law, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your data (subject to legal exceptions).
• Right to Restrict Processing: You can ask us to limit how we use your data.
• Right to Data Portability: You can request your data in a structured, portable format.
• Right to Object: You can object to certain types of processing, including marketing communications.
• Right to Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in Section 1. We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for data transmitted over the internet.
• Restricted access to personal data on a need-to-know basis.
• Regular security assessments and updates.
• Secure storage of data on protected servers.

While we strive to protect your data, no security system is completely impenetrable. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections.

10. International Data Transfers

Inspection Atlas is based in Spain and operates within the European Union. If you are located outside the EU and provide personal data to us, your data will be transferred to and processed in Spain under GDPR protections. We do not transfer data to countries outside the EU/EEA without appropriate safeguards in place.

11. Third-Party Links

Our website may contain links to third-party websites or resources. This privacy policy applies only to Inspection Atlas and not to external websites. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any external sites before providing your personal data.

12. Children's Privacy

Our website and services are intended for property managers and landlords and are not directed to children under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it promptly. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the date at the bottom of this page and, where appropriate, by sending you an email notification. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions about this privacy policy, wish to exercise your data rights, or have concerns about how we handle your personal data, please contact us:

If you are not satisfied with our response or believe we have violated your data protection rights, you have the right to lodge a complaint with the Spanish data protection authority (Autoridad de Protección de Datos) or the relevant supervisory authority in your jurisdiction.